Family health navigation · Greater Lowell
Help your parent stay safer at home—and know what to do next.
Teach & Serve helps adult children organize medical information, prepare for visits, and turn professional advice into daily routines that work at home.
Led by David W. Shi, MD, and Jennifer Boudreau, PT, DPT, NCS. Grounded in dignity, plain language, and life at home.
One simple picture
Most health happens between appointments.
Health services bring knowledge and treatment. Home is where people eat, move, remember, recover, worry, adapt, and decide. A navigator helps useful information travel in both directions.
Outpatient care supports healthy routines. A navigator checks in only when useful.
Select a glowing point to look beneath the simple picture.
Our starting point
Start with the family already doing the work.
An adult child notices that a parent is becoming less independent. There may be more appointments, more medications, a recent hospital stay, or simply more uncertainty about what is safe.
The family does not need another pile of information. It needs help understanding what matters, preparing good questions, and building a plan that fits real life.
01
Understand
Put the medical story, family goals, and daily reality into plain language.
02
Prepare
Organize records, questions, helpers, and the next decisions before a crisis.
03
Practice
Turn recommendations into routines the household can learn and own.
Advisory Services
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A thorough evaluation of processes, resources, and metrics to identify optimization opportunities.
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Development of multi-year plans aligning organizational objectives with market dynamics.
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Ongoing guidance to facilitate the execution of approved initiatives and monitor outcomes.
Reserve a Consultation
Select a convenient time to discuss organizational priorities and receive an initial assessment.
Submit an Inquiry
Provide project details to receive a tailored engagement outline.